Golf Carts & All Privacy Policy

Summary of Our Privacy Policy:

This privacy policy applies to the Golf Carts & All website, as well as all products and services offered through our platform. It explains what information we collect, how we use it, who can access it, and what you can do about it.

About Golf Carts & All 

Golf Carts & All specialises in providing high-quality golf carts, accessories, and maintenance services. Our offerings include:

• New and used golf carts

• Golf cart parts and accessories

• Repairs, servicing, and maintenance

• Customisation and modifications

• Battery replacements and upgrades

Our Privacy Policy:

Our Privacy Policy aligns with the Protection of Personal Information Act (PoPIA) in South Africa. This policy outlines how we use the personal information we collect from you, whether obtained online or offline.

What is Personal Information? 

Personal information refers to any data that can identify or relate specifically to you, such as your name, email address, phone number, physical address, and payment details.

When Do We Collect Information From You? 

We collect personal information directly from you when you:

• Complete a form on our website to inquire about or purchase our products/services

• Contact us via email, phone, or social media

• Request a quote or place an order

• Schedule maintenance or repair services

• Engage with our team

• Golf Carts & All only collects information directly from you.
  

What Information Do We Collect, Store, or Process? 

When you use our website, we may process:

• Your IP address, browser details, and pages visited

• Your name, contact details, and company information (if applicable)

• Service history, including past repairs or maintenance

Website Cookies:

Our website uses cookies to improve user experience and gather analytical data. We use:

• First-party cookies to recognize returning visitors

• Third-party cookies (e.g., Google Analytics) to track website usage and optimize services

• You can manage cookie settings through your browser preferences.
  

What Do We Use Your Information For?

We use your personal information to:

• Process and fulfill your orders

• Provide customer support and after-sales service

• Conduct maintenance and service scheduling

• Notify you of important updates or changes

• Improve our products, services, and website

• Conduct marketing and promotional activities (where consent is given)

How Do We Protect Your Information? 

We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and access controls.

Third-Party Access to Your Information:

We may share your information with trusted third-party service providers for:

• Payment processing

• Delivery and logistics

• IT and website hosting services

• Marketing (only with your consent)

All third parties are required to comply with data protection laws.

What If You Refuse to Provide Personal Information? 

Providing your personal information is voluntary. However, if you choose not to share certain details, we may be unable to:

• Process your orders

• Provide customer support

Retention of Your Information:

We retain your information for as long as necessary to provide our services and comply with legal obligations. This includes:

• Customer records for service and warranty purposes

• Financial transactions for tax and accounting compliance

• Contact details for marketing (unless opted out)